Claims Experiences
We are confident that when you speak with our staff you will be impressed by their knowledge and professional manner. However, we understand that you are seeking peace of mind, therefore we have provided testimonials from some of our clients concerning our claims handling procedures.
Speedy Claim:
Expat Medical Insurance was able to help me file my claim and get reimbursed faster than I ever thought possible! I gave them the bills, and doctor recommendations and they took care of the rest. From my past experiences with medical claims I was highly skeptical, this sort of thing usually takes months, but when Expat Medical Insurance says weeks that's what they mean! But Expat Medical Insurance was as good as their word. Now I know I never have to worry about a hassle free claim ever again.
W. F.
Hong Kong
Resolved Issues:
I had sent my paper work directly to the insurance company and hadn't made any copies. So when they came back and said that I wouldn't be reimbursed I was furious, unfortunately I couldn't do much as I had no copies. Luckily Expat Medical Insurance had a back up of the document I needed and helped me to successfully file the claim. I have never experienced support like that from an insurance company, but they were able to help me, and put what I needed first. Thanks Expat Medical Insurance.
R. B.
Singapore
